Frequently Asked Questions

Orders are typically delivered within 7 days. Please let us know if you have a specific receiving day or have a preferred lead-time.

Pod Foods consolidates your order in its distribution center and delivers the consolidated order directly to your store. With Pod Direct, you will receive the product in a separate shipment directly from the vendor.

Within the toolbar at the top of your page, you can view all available promotions Pod Foods vendors are offering.

Simply make an email intro between the vendor and your Pod Foods representative to begin the transition process. We’ll take it from there.

Through your dashboard, you can see your order history in real time and also your order trends. We are launching a powerful recommendations feature that will run on machine learning technologies as well as gather inputs from latest industry trends. This allows you to identify the trending products and optimize for your sales growth. If you would like to learn more, please contact us.

Absolutely! Spread the word or let us know who they are and our team will reach out and get them listed.

We currently do not offer DSD services. Ask us for information if you’re interested in merchandising services.

We do not buy back product if it does not sell. However, we will credit you if products are damaged or spoiled via a credit memo. Any cancellation to an order must be communicated to the team within 12 hours.

You can easily request samples from vendors who offer them by clicking on a Product and SKU and hitting Request Sample. Pod Foods vendors deliver samples directly to your store.

Contact us at [email protected]. For questions regarding brands and sales, reach out to your Pod Foods representative.